MOBILE APP
 
Android
iPhone App

Shore Alternative now provides several  ways, at no charge* to listen to our stream: online at shorealternative.com and on your mobile device.

*broadband connection and other charges by your provider apply

You can now listen via a free applicaion on your iPhone, iPod Touch or iPad, your Blackberry or your Android phone.  Simply visit the respective app stores on your smart phone and download. 

  • Click here for the iTunes App Store
  • Click here for Blackberry's App World
     
  • Search for Shore Alternative on your Android phone
If you are experiencing problems and cannot listen to the stream, please read the sections below. Or, email our webmaster with the problem you are experiencing and how you are listening (online or mobile). Be sure to include your name and a phone number. 

Click here for Blackberry streaming FAQ | Click here for Apple FAQ


ATTENTION iPHONE USERS: If your iPhone App has stopped working after an upgrade to iOS4 click here.

ONLINE STREAMING:


Here are some common problems...

QUESTION: I use Internet Explorer and when I launch the player, I see "Connection in progress, backup connection in progress" but it never actually connects.

The problem could lie in the Internet Explorer configurations. There are a few steps to rectify the situation.

First please make sure that you have the latest version of Internet Explorer, you can find it here.

Secondly, open Internet Explorer click on "Tools" and select "Internet Options" in the drop down menu. A window will open, select the "Advanced" tab. At the bottom you will see "Reset Internet Explorer Settings", click on "Reset...". Be aware that by doing this all your cookies, temporary files and add-ons will be deleted and/or disabled. Close Internet Explorer.

Reopen Internet Explorer, you should be redirected to a welcome page. Do NOT turn on automatic Phishing Filter, this is critical, if you do turn it on you need to go back to step 1. Please note that you can be asked if you want to turn on the automatic Phishing Filter at any time during your browsing experience, do NOT turn it on.

Make sure that you have the latest version of Flash Player, you can get it here
Last, try to listen to the station you were trying to listen to and let us know if your problem is fixed.

QUESTION: When I log on the player page, it says that I don’t have Flash Player installed on my computer but I do have it.

Try to open it with another internet browser like Firefox to make sure it’s not a problem with your browse configuration.

QUESTION: When I launch the Player, it says that I need to upgrade my version of Flash Player.

You are using an old version of Flash Player. Click here to update Flash Player and it will solve your problem

QUESTION: I can’t access the stream, all my configurations are up to date including my browser my Flash Player. I can’t connect at all.

Are you listening from home or from the office?

If it’s from the office: You should ask your network administrator if they have blocked the stream URL in the firewall office.

If it’s from home: Are you using any kind of firewall, antivirus or parental control? If yes, try to disabled it and try again, to make sure that it’s not one of theses software that creates the problem. If you can listen to the stream after you have turn it off, that means that you have to change your settings in order to be able to listen to the stream.

QUESTION: All I am seeing is a gray box where the stream player should be. What can I do?

Clear your cache memory by following these steps:

Open Internet Explorer, then click:

- Tools
- Internet Options
- Click on "Delete" under browsing History
- Then delete the "Temporary Internet Files" and "Cookies" and "History".

OR

FireFox
- Tools
- Clear Private Data
- Click on "Clear Private Data Now"
- Then delete the "Cache" and "Cookies" and "History".

--Above information provided by Stream The World.

MOBILE STREAMING:


Download the free app from the Apple or Blackberry Application Stores.

Click here for Blackberry streaming FAQ | Click here for Apple FAQ
 
QUESTION: Is this information being recorded on my iPhone/iPod?

No. The radio does not use memory from or store information on your iPhone/iPod. Any recording is saved to the servers that provide the live radio, which frees up valuable memory and storage for your other mobile activities.

QUESTION: How do I get back to "real-time" radio?

To stop the recording and listen to live radio, press the Done button and start your radio again.
(Hint: Sometimes you might have to wait 2-3 seconds as our server deletes your recording and jumps you to live radio).

QUESTION: Can I skip forward from where I paused the radio?

No, not at this time.

QUESTION: Why does the station sometimes stop when I'm using other applications on my phone?

Since most iPhone (native or installed) applications use the same "pipe" as the live radio stream to transmit and receive data, the radio respects your use of other applications and gives them priority for the data connection.

With a weak data connection, the radio might pause in the background as these other applications run. Simply click on Safari and hit Play again to start from the point when the pause occurred.

QUESTION: Is it typical for the radio to play a few seconds and then stop?
When you start live radio, your iPhone may automatically disconnect and connect again as it looks for a better data transfer connection.

If this happens before we have buffered/recorded enough music for your radio, the radio might stop. Simply hit Play again to start the radio. If the disconnect and connect process occurs after the radio has played for a few seconds, our system will automatically "reconnect" you.

QUESTION: Why is the station delayed compared to my car radio?

Your mobile radio experience is similar to Internet radio. Before it can be “transmitted” over the Internet, radio audio must be converted into a different format. This conversion process (as well as other activities) creates a slight delay compared to audio from the same station heard on a car or home radio device.

The benefit of listening to radio on the Internet or mobile device is that it can reach way beyond regularly transmitted radio signals. This means you can listen to your favorite stations on your mobile device from across the country, something you cannot do with a traditional car or home radio device.

--Above information provided by Airkast
S*ALT Sessions